Construction crews working on the Yan Yean Road upgrade as part of Victoria’s Big Build inadvertently cut a major Telstra cable leaving residents on – and surrounding – Yan Yean Rd, Aqueduct Rd and Diamond Creek Rd without internet or landline services.
On Monday 7 January a telecommunications line was damaged by construction works. Telstra was “alerted immediately” to ensure service disruption was minimised and Telstra commenced work to restore services last night (8 January).
A spokesperson for Major Roads Victoria told Kinglake Ranges News that: “We’re aware of an issue affecting landline telephone and internet connections to some residents around Yan Yean Road.
“We’ve been working closely with Telstra who have advised they sent out a crew to start repair works on the line last [Tuesday] night.
“We apologise for any inconvenience caused,” the spokesperson said.
Telstra crews are working to repair the damaged cable and restore services. The damage was accidental.